Hospitality documents are legally used to protect the rights of both the hospitality provider and the customer. These documents can include contracts, waivers, and policies that outline the terms of service, payment, and other expectations. They can also include health and safety regulations, employee handbooks, and other documents that ensure the safety and well-being of customers and staff. Hospitality documents are also used to protect the provider from liability in the event of an accident or injury. Finally, they can be used to ensure that the provider is compliant with local, state, and federal laws.